Shipping From US Local Inventory Within 2-5 Business Days
10% off first order-Code:FS10
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Contact Us 

Due to the volume of orders and interactions, it may take longer for you to receive a response. We offer 24-hour online service and are working hard at this critical time, thank you for your patience.

We're happy to help!

Questions, concerns...? We want to help. Send us a message below
Thanks for contacting us. We'll get back to you as soon as possible.

Office

13393 S Main St. Suite 200, Houston, TX 77035, US

Email us

service@cowsarofficial.com

KOL Collaboration

Even@cowsarofficial.com

kobe@cowsarofficial.com

Call us

Phone: +1-213-446-7172
8:30am-5:30pm EST Monday-Friday

Facebook platform is constantly updated with artwork, special offers, and many users sharing their questions and suggestions.

Also has an official Youtube channel with detailed software demonstrations. Subscribe to and let your use no more obstacles!

Frequently asked questions

Have questions? We’re here to help

The "ADD WATER" indicator is on when there is water in the tank

Program error. Please re-plug your ice maker

The water level is too low for the pump to carry water successfully. Please add water to MAX mark

The water pump is blocked. Please follow the instruction of REGULAR MAINTENANCE

The water pump is broken. Please contact our customer service@cowsarofficial.com

The water sensor is broken. It can be replaced, please contact our customer service@cowsarofficial.com

The “ICE FULL” indicator is on when there’s no ice in the basket

Program error. Please re-plug your ice maker

The detection sensor is blocked by ice or other matters. Please remove the obstruction

The detection sensor is broken. Please contact our customer service@cowsarofficial.com

No ice produced with normal ice making process

Refrigerant is leaked. Please contact our customer service@cowsarofficial.com

Refrigerant cooling system is blocked. Please contact our customer service@cowsarofficial.com

The ambient temperature is too high. The recommended room temperature range is 50℉-105℉

Founder of Cowsar

Cowsar makes your life easier. 

A simple life starts with owning a Cowsar.
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Subscribe to us and get 20% off on time
Thanks for contacting us. We'll get back to you as soon as possible.

Founder of Cowsar

Cowsar makes your life easier. 

A simple life starts with owning a Cowsar.
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