Shipping Policy

Our Philosophy

We strive to provide a safe, risk-free shopping experience and appreciate your continued support.

Shipping Instructions

All orders from Cowsar will be shipped from the contiguous U.S. We currently offer free/paid shipping to the 48 contiguous U.S. states for all products.

Please note the following:

Currently unable to ship to Alaska, Hawaii, Puerto Rico and international addresses. Please contact us at service@cowsarofficial.com or +1-213-446-7172

*Please note that there is a high probability that your delivery will be delayed during national holidays, inventory shortages, shipping and customs delays, extreme weather, and other circumstances beyond our control. We would appreciate your patience during this time. If you need assistance, please contact us at service@cowsarofficial.com.

Order Shipping Times

Orders are processed and shipped within 24 hours on business days (Monday through Friday, not holidays). Orders placed on weekends will be processed the next business day.

If you need your order delivered by a specific date, we recommend contacting our 24-hour customer service team at service@cowsarofficial.com to guarantee a ship date.

Shipping Providers and Types

We work with UPS, FedEx, USPS, and FdsExpress to ensure that your order arrives safely and on time. We offer the following types of transportation:

Free Shipping: 3-5 business days (on orders over $199)

Standard Shipping: 5-8 business days, $5.99 fee (for orders under $199)

VIP Shipping: 3-5 business days, additional $15.99 fee (expedited shipping)

Ensure the delivery time calculation formula (“Ship Date + Shipping Time = Delivery Date”)

This is the time you can expect your shipment to arrive. Your order may arrive earlier.

Please note, there may be occasional delays due to unforeseen circumstances (e.g., weather, holidays, or shipping volume). We appreciate your patience.

Order Verification

While processing your order, we may contact you to verify your details. If you cannot be reached, your order may be delayed. To avoid this, please double-check your information at checkout.

Changing the shipping address

If you notice an error in your shipping address, please contact us immediately at service@cowsarofficial.com. We will do our best to make changes before the order is shipped.

Sales Tax

All the products we offer are exclusive of tax, so the final price you pay is the product price plus tax.

Checking your order after it has been delivered

If your order is correct and intact, sign for the package. If your package is lost, stolen, or damaged, please contact our customer support team immediately at service@cowsarofficial.com. We will work with the shipping company to resolve the issue.